Guide: Getting Useful Data - Creating surveys that work

In this Guide to Getting Useful Data - Creating surveys that work, you'll get:
 
A glossary of survey terms
An overview of the difference between data and information
Information about using data to drive decision-making
Explanation of the types of data and where to get it from
Guidance on how to formulate questions that actually give you the data you want
Guidance on how to ensure the response scales are viable
Examples and non-examples of various types of survey instruments
 
This guide is meant to help understand the keys to creating surveys that when implemented effectively, will provide valid data for analysis and decision-making. 
 
This is important for informed business direction, but also especially so because the Outcome Standards require RTOs to undertake 'systematic monitoring and evaluation of the organisation to support quality delivery and the continuous improvement of services' (Standard 4.4.1)
 
Having an understanding of what constitutes well-designed survey instruments is critical to being able to collect clear data that can reliably point to the real issues, challenges and areas for improvement.
 
It may seem simple to put together a student survey, yet surveys can be more complex to get right than they seem. This guide gives you pointers on how to ensure that your survey will seek the right information according to what you need/want to know, thereby setting a strong foundation for meeting obligations in the Outcome Standards.
 
 
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- Updated 1.4.25